Terms and Conditions

HICE – Commercial Kitchen Equipment Maintenance & Support

Last Updated: [Insert Date]

These Terms and Conditions govern your access to and use of the website owned by HICE, a Saudi company specialized in the maintenance, servicing, and support of commercial kitchen equipment. By accessing this website or engaging with our services, you agree to the following terms:

1. Scope of Use

This website is intended to provide information about HICE, its services, and areas of expertise. All content is made available for general informational purposes only and may not be used to conduct direct purchases or online transactions unless otherwise stated.

2. Service Engagements

All service requests or inquiries made via this website or through official communication channels are subject to review and confirmation by HICE. A submitted form does not constitute a binding agreement until explicitly confirmed by HICE through an official quotation or contract.

3. Intellectual Property

All content, visuals, technical documents, service descriptions, brand assets, and downloadable files on this website are the intellectual property of HICE or its content partners and licensors. No part of the website may be reused, reproduced, or repurposed for commercial use without prior written consent.

4. Accuracy of Information

While we make every effort to ensure that the information on our website is current and accurate, HICE does not warrant that all details are error-free, complete, or suitable for every scenario. Specifications, availability, and service offerings are subject to change without prior notice.

5. Data Collection & Privacy

Any personal data shared with HICE — including contact details, project briefs, or business information — is handled securely and in compliance with our internal data policies. For more details on how we process and protect data, please refer to our Privacy Policy.

6. Liability & Service Limitations

HICE shall not be held liable for:

Any losses resulting from use of the website

Delays in service delivery due to force majeure or factors outside our control

Misuse or third-party handling of customer equipment outside the scope of official HICE services

HICE does not guarantee uninterrupted access to this website and is not responsible for technical issues that may affect its availability.

7. Warranties & Repairs

All warranties for equipment serviced by HICE will be governed by the terms outlined in the official service agreement provided to the client. Warranty claims are only valid if:

The equipment was maintained per the manufacturer’s guidelines

The malfunction was not caused by misuse or third-party intervention

8. Modifications to These Terms

We reserve the right to update or modify these terms at any time. Updates will be reflected on this page and take effect immediately. Continued use of the website after any changes constitutes your acceptance of the revised terms.

9. Governing Law

These Terms and any interactions with HICE are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any disputes will be resolved through the competent authorities within the jurisdiction of Saudi Arabia.

10. Contact Us

If you have any questions regarding these terms or need clarification on service policies, feel free to contact us:

📧 info@hicesa.com

📍 HICE Service Center – Jeddah, Saudi Arabia